Frequently Asked Questions

We build Personal AI Astrologer using Modern AI Technology and Ancient Vedic Astrology. Your Personal AI Astrologer is available on Chat & Call, 24 × 7.

Predictions on Love, Relationship, Marriage, Baby Birth, Children, Education, Job, Business, Investment and other major life topics — personalised to your birth chart.

Our AI Astrologers are built in-house by AI & ML Engineers, tested by an Astrologer team, and continuously improved based on customer feedback. Our mission is to achieve more than 90% accuracy in astrology predictions through Artificial Intelligence.

Start free — every new customer gets 2 free questions (1 with Expert AI Astrologer + 1 with Genius AI Astrologer). After that, pay-per-minute from your wallet. Spend $100 to unlock Silver tier with 5% discount on every session.

Yes — phone OTP signup with your name, email, and birth details. Birth details power your personalised predictions. You must be at least 18 years old to use the platform.

Two AI Astrologers are available — Expert ($1.00/min) and Genius ($2.00/min). Both provide Vedic Astrology. The difference is in accuracy, thinking depth, memory, and response tokens. Expert: 80% accuracy, 85% thinking, 70 tokens, 2 follow-ups, 5-session memory. Genius: 90% accuracy, 92% thinking, 140 tokens, 4 follow-ups, 10-session memory. Both are available 24 × 7 on chat and call.

Predictions are based on your birth chart — your date, time, and place of birth. Once entered in your profile, your birth details are auto-loaded for every session. Just pick an AI Astrologer and start chatting or calling.

Expert AI Astrologer: $1.00/min. Genius AI Astrologer: $2.00/min. Both provide Vedic Astrology. The same rate applies for chat and call.

Our AI Astrologers are built using Modern AI Technology and Ancient Vedic Astrology, and tested by an Astrologer team. AI-generated content may occasionally contain errors. Consultations are for entertainment and informational purposes only and should not be treated as definitive predictions.

Yes — both chat and call are supported, at the same per-minute rate. Voice is tuned for natural, conversational responses.

After spending $100, you become a Silver customer and receive 5% off every session. Higher tiers: Gold 10% ($500–$999 spent), Diamond 15% ($1,000+). Discounts are applied automatically at the end of each session.

Yes — Silver, Gold, and Diamond customers can consult any AI Astrologer (Expert or Genius) as long as their wallet has enough balance.

Your wallet balance stays the same. The new, higher discount applies automatically to all future sessions.

Your wallet is a prepaid balance used to pay for AI consultations. Recharge via Stripe (credit/debit card). Your wallet is pure cash — $100 top-up gives you exactly $100. Your tier discount is applied at the end of each session.

New customers get 1 free question with the Expert AI Astrologer and 1 free question with the Genius AI Astrologer. Free questions allow up to 2 messages in chat or 1 answer in voice. After using your free questions, top up your wallet to continue consulting.

Yes — you can withdraw your full cash wallet balance. Referral bonuses are non-withdrawable (they can only be used for consultations).

Every second of consultation time is billed. The per-second rate is your tier's per-minute rate divided by 60. For example, at $2.00/min (Genius tier), a 1 min 10 sec session costs: 70 seconds × ($2.00 ÷ 60) ≈ $2.33.

Expert AI Astrologer is $1.00/min, so a 30-minute session is $30 before discount. After tier discount: Silver $28.50 (5% off), Gold $27 (10% off), Diamond $25.50 (15% off). For Genius at $2.00/min, a 30-min session is $60 gross — same loyalty discounts apply.

Yes — same per-minute rate for both. Expert AI Astrologer: $1.00/min, Genius AI Astrologer: $2.00/min.

Yes — request a wallet-credit refund within 72 hours of the session end. Maximum refund: $15 per session. Limit: 1 refund per 30 days, lifetime cap of 3. Refunds are issued as wallet credit (not back to your card).

Each request is reviewed case-by-case. Valid reasons include invalid wallet deductions, invalid consultation time, technical issues, and other significant quality issues — and a screenshot can be attached to support your request. Refunds are not available for general dissatisfaction with predictions, sessions where the customer was unresponsive, or sessions already refunded.

Share your unique referral code with as many friends as you like. When your referred friend completes their first paid consultation, you earn a $5 non-withdrawable bonus credit. Your friend starts with 2 free questions (1 Expert + 1 Genius) and loyalty discounts up to 15%.

Voice consultations may be recorded for quality assurance and platform safety — by using voice call you consent to recording. Chat conversations are stored securely and accessible only to you through your account.

Your personal information (birth details, consultation history, payment data) is encrypted and stored securely. We comply with applicable privacy laws including CCPA for California residents. See our Privacy Policy for full details on data collection, usage, and your rights.

No — AI Astrologers are powered entirely by artificial intelligence. They are NOT human. They are built using Modern AI Technology and Ancient Vedic Astrology to analyse your birth chart and produce interpretations. Consultations are for entertainment and informational purposes only.

You can connect with us through our live chat support and get your concerns answered quickly by our support team. You can also email us at support@gravityastrology.com.